Theatrical Concepts has been in the custom home theater business for 15 years. We understand that any custom company can be intimidating, especially one that deals with complicated electronics. One of the things we pride ourself in is the fact that our purpose is to educate the customer. What sets us apart from most electronic stores is that we are not going to sell you something you don't need. We keep absolutely no inventory in our back room. The reason for this is we don't want to be put in a situation where we feel like we have to sell you something just because we have extras in the back. We want to make sure that whatever we sell you fits your needs, not whatever will make some saleskid the most money.
Whether it's something as simple as mounting a plasma over a fireplace, or something as complex as an elaborate theater system and multi-room sound, we go the extra mile to make sure that the customer is educated enough to make a wise decision on their project. Before a customer spends a dime with us we do free in home consultations. During this time the customer is given ample (not overwhelming) amounts of information on what new technology will fit their needs and why some items will not work. Here's an example; when it comes to getting the most out of your system we suggest customers use the next generation DVDs called Blu-ray. We would love to sell you one of our players for $1200. But, we usually tell people to go out and buy a Playstation 3 themselves. It is the best Blu-ray player on the market, it costs half the price, it can work as a music server, gaming system, and will upconvert your old DVD's.
We make no money on the PS3, but we do feel it should be the central point to any system.
The site you are looking at is one of the many educational tools we provide for our customers.
On the right hand side you will find an archive of articles relating to the latest in home entertainment technology.
Visit us at our showroom today. And thank you for checking us out.
Robert Matt
Sales Manager